Auto Platinium - Head Office is a renowned automotive company known for its top-quality products and exceptional customer service. With a focus on innovation and excellence, Auto Platinium has established itself as a leader in the industry. The head office, located on Google Maps, serves as the central hub for all of Auto Platinium's operations, showcasing the brand's commitment to delivering premium automotive solutions. The company's dedication to customer satisfaction and technological advancement sets it apart in the competitive automotive market. Whether it's turbo, delivery, or injectors, Auto Platinium - Head Office ensures that every aspect of the customer experience exceeds expectations. With a strong reputation and a loyal customer base, Auto Platinium continues to set the standard for excellence in the automotive industry.
Reviews
Everything is good, serious house.
Can buy without worries.
Too bad it didn't have the seals, but hey I bought them from Volvo.
Sav a little slow to respond but was able to manage and resolve my problem. Thanks to Théo for his understanding and management of the file.
Very disappointed with this company, a turbo purchased after mounting oil leak on the exhaust side, in order to waste time I paid for a second one on 12/12 a few hours after message to inform that they have no stock it takes between 3 to 5 days for delivery, new contact today new delivery time at the latest delivery Friday afternoon.
In the meantime I have a car stuck without knowing how much longer due to a material fault.
To avoid
Bad turbo sent so turbo HS after a year and not even 10,000km, incompetent after-sales service and they don't care once they get tired of answering bluntly they no longer do anything for you in short, laborious zero guarantee and shattered quality in addition to not sending the right parts, to be strongly avoided other companies do much better.
Good morning
Too poor to contact the service. Fortunately, advisor CAMILLE is there to sort things out professionally, nothing to say. Respect .
To come back to my experience ordering 3 turbos for the same vehicle, the 1st not good (ok it happens), the 2nd defective (it's starting to happen) I called back and came across a lost person, they asked me to pay for a turbo (ok no problem I'm banking to get the turbo as quickly as possible) result ordered and paid for since 3-11 is 14-11 not yet received.
another turbo ordered for a vw touareg not yet unpacked we will see. 2 turbos and 6 round trips to the post office already wow.
CAMILLE had to come back from rest to sort it out for me in 2 minutes. Great respect to this lady. My experience will never end at Platinium.
For my part, order for a 218hp e60 turbo received in 2 days, assembled and working perfectly! Nothing to say especially given the price (450€) but I am waiting for my refund of the deposit which is 100€. I was a little scared given the reviews but honestly... great.
Extremely disappointed, I canceled my order before shipping, I was forced to send it to me anyway. I refused the package and got a partial refund, I sent several messages no return.
No customer service by telephone, only exchanges by email.
Following your response:
Indeed, I made my withdrawal by email, however I confirm that my refund is partial. And since then despite the numerous emails with responses. Emails from 03/11, 07/11 and 29/11.
A word of advice, forget about these jokers, 2 times they send me a defective injector and no refund
Sav a little slow to respond but was able to manage and resolve my problem. Thanks to Théo for his understanding and management of the file.
Everything is good, serious house.
Can buy without worries.
Too bad it didn't have the seals, but hey I bought them from Volvo.
Location
Hours
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Monday
08:00 AM - 12:00 PM01:00 PM - 05:00 PM
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Tuesday
08:00 AM - 12:00 PM01:00 PM - 05:00 PM
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Wednesday
08:00 AM - 12:00 PM01:00 PM - 05:00 PM
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Thursday
08:00 AM - 12:00 PM01:00 PM - 05:00 PM
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Friday
08:00 AM - 12:00 PM01:00 PM - 05:00 PM
- Saturday Close
- Sunday Close
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